Get in Touch With Us
Got a question about something you've read on this site, or spotted a detail that needs checking? This page explains how to reach us, what we can help with, and how we handle enquiries about casinos not on GamStop and the wider content we publish.
How to Send Us a Message
Email is the best way to reach our editorial team. Write to us at [email protected] and a real person will read your message — we don't rely on automated replies to close off enquiries. We aim to respond within two working days, though this can stretch slightly during busier periods.
If you can, tell us straight away what your message is about. A quick note at the top — "correction", "general question", or "partnership enquiry" — helps us route it to the right person and get back to you faster.
What We Can Help With
- Questions about our reviews — If you're weighing up options like Trusted Non GamStop Casinos UK and want clarification on how a rating, wagering requirement or payment method was assessed, ask us directly.
- Corrections — Bonus terms, deposit limits and licensing details change. If you find something on this site that looks out of date — a welcome offer figure, a withdrawal time, a payment method that's no longer available to British customers — tell us and we'll look into it.
- Content suggestions — If there's a topic around non GamStop casinos, gambling sites not on GamStop, or UK online casinos more broadly that you think deserves coverage, we're open to hearing it.
- Partnership and editorial enquiries — If you represent a casino operator, payment provider or industry body and want to discuss working with us, introduce yourself and explain what you have in mind. Our reviews and rankings are based on independent research; commercial relationships do not decide where an operator sits on our lists.
- Concerns about gambling harm — If you or someone you know is struggling with gambling, please say so in your message. We can point you towards GamCare and other support services, though for urgent help you should contact those organisations directly rather than waiting on an email reply from us.
What We Can't Do
We're not able to intervene in disputes between a reader and a casino — for example, a delayed withdrawal, a rejected bonus, or a KYC verification issue. Because operators on this site are typically licensed outside Great Britain rather than by the UK Gambling Commission, our role is to explain how these situations generally work and what to check, not to act on a customer's behalf. If you have an unresolved complaint with a specific casino, the operator's own complaints procedure — and, where applicable, its licensing authority — is the correct first port of call.
Equally, we don't offer personal advice on whether a particular site is "safe" for you individually, or guarantee outcomes of any kind. Our content explains bonuses, wagering requirements, payment methods and licensing so you can make your own informed decision.
Why Accuracy Matters to Us
Terms attached to welcome bonuses, free spins and deposit methods shift regularly, and licensing arrangements can change too. We fact-check our pages and note when something was last reviewed, but we depend partly on readers flagging anything that looks wrong. If a detail on a page — a wagering percentage, a maximum bonus bet, a currency accepted for GBP deposits — doesn't match what you've seen on a casino's own site, let us know which page and which detail, and we'll check it.
Response Times and What Happens Next
- You send your message to [email protected].
- A member of our editorial team reads it and, where needed, checks the relevant page or source.
- You receive a personal reply, usually within two working days.
- If your message flagged a correction, the affected page is updated and dated accordingly.
We won't chase you for personal details beyond what's needed to reply, and we won't add you to marketing lists on the strength of a single enquiry.
Thank you for taking the time to get in touch. Reader questions and corrections genuinely help us keep our coverage of non GamStop casinos accurate and useful.